HOMS Solicitors are again very pleased to have been awarded a gold grade score of 96% for our Q9000 Legal Quality Standard by the Institute of Legal Research and Standards. This was after a full and comprehensive audit by the Institute of Legal Research and Standards in October 2016. The Q9000, which is recognised by the Law Society of Ireland, is the most advanced strategic, risk and quality management standard awarded by the Institute to law firms demonstrating exceptional levels of strategic, innovation and quality management.
Our gold grade score of 96% was awarded after a comprehensive audit of the following areas:-
- Client management
- File management
- Regulatory and claims management
- Practice management
- Systems management
- Advanced financial management
- Strategic and innovative management
- Advanced IT, information and knowledge management.
We have a dedicated Risk Management Partner, Robert Kennedy, who in conjunction with the Legal Information Systems Executive, Naoise O’Donnell, and Associate Solicitor, Anna Owens, ensure that all risk management policies and procedures are implemented and compliance levels are strictly adhered to. All of our employees are trained extensively in our systems, procedures and policies. Well done to all of the staff at HOMS who are instrumental in implementing our Q9000 systems, procedures and policies.
