Financial mis-selling can apply to all financial products such as loans, payment protection policies, life insurance, investment products etc. Financial products should only be recommended after taking into account each individual customer’s needs. Criteria to be taken into account include a customer’s stage in life, the risk profile of any investment, employment status, means and health.
Many payment protection policies have been sold by financial institutions which were unsuitable or unnecessary. For example, a self-employed person may have been sold a payment protection policy which only provided benefits to employed people. Similarly many investment products are not suitable for more elderly customers.
If you believe that you have been mis-sold a financial product it is important to remember that the time limit for redress runs from the date that you were sold the product, not the date on which you realised that the product was unsuitable. There is a strict 6 year time limit to make a complaint to the Financial Services Ombudsman which runs from the time the product is mis-sold.
If you require more information on this area, please contact Tríona Walsh, Solicitor, Litigation Department.